Got Questions?
Frequently Asked Questions
Everything you need to know about Smooth Stream IPTV.
IPTV (Internet Protocol Television) is a technology that delivers television content over an internet connection rather than through traditional cable, satellite, or aerial. With the subscription, you can watch live TV, on-demand movies, and sports from anywhere in the world using your existing broadband connection.
The subscription is compatible with virtually all modern devices, including Smart TVs (Samsung, LG, Sony), Amazon Firestick, Android TV boxes, MAG boxes, iPhones, Android phones, iPads, Android tablets, Windows PC, Mac, Roku, and more. If you can connect it to the internet, chances are it works with our service.
For HD streaming, we recommend a minimum of 10 Mbps. For 4K Ultra HD content, 25 Mbps or higher is ideal. Most modern broadband connections comfortably exceed these requirements. A stable, wired connection (Ethernet) provides the best experience, though Wi-Fi works perfectly well in most homes.
Setup is incredibly simple! Once you subscribe, our support team will send you everything you need via WhatsApp — your login credentials, setup guide, and step-by-step instructions tailored to your device. Most customers are up and running within 5–10 minutes. We also offer a free personalised setup assistance service.
Yes! We offer a free trial so you can experience the full service before committing to a subscription. Simply click the 'Start Free Trial' button or message us on WhatsApp and we'll get you set up right away — no credit card required.
Our service is fully compatible with VPNs. You can use your own preferred VPN for extra privacy and security while streaming. If you don't have one, our service works perfectly without a VPN too — it's entirely your choice.
Our dedicated support team is available 24 hours a day, 7 days a week via WhatsApp. We typically respond within minutes. Common issues are resolved almost instantly, and for more complex problems, our engineers are on hand to assist. Your streaming experience is our top priority.